Terms and Conditions

Last Updated: June 18, 2026

This website is operated by Al Naqsh General Trading LLC. Throughout the site, the terms "we", "us" and "our" refer to HomeGymDXB and Al Naqsh General Trading LLC. We offer this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing products from us, you engage in our Service and agree to be bound by the following Terms and Conditions, including any additional terms, conditions and policies referenced herein. These Terms and Conditions apply to all users of the website, including browsers, customers, merchants and contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features, tools, products or services added to the current website shall also be subject to these Terms and Conditions. We reserve the right to update, change or replace any part of these Terms at any time by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

By agreeing to these Terms and Conditions, you represent that you are at least 18 years of age or the age of legal majority in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

1. Introduction

Welcome to HomeGymDXB. These Terms and Conditions govern your use of our website and services, including the purchase of home gym equipment, commercial fitness equipment, strength training equipment, cardio machines, fitness accessories and related products.

HomeGymDXB is operated by Al Naqsh General Trading LLC, a company based in Dubai, United Arab Emirates. By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions.

We do not conduct business with, nor provide services to, individuals, organizations or jurisdictions subject to applicable international sanctions or trade restrictions.

2. Products and Services

2.1 Product Quality

We strive to offer high-quality home gym equipment, cardio machines, strength-training equipment, gym accessories and related fitness products sourced from reputable manufacturers and suppliers.

2.2 Product Information

We make every effort to provide accurate descriptions, specifications, dimensions, images and pricing information. However, minor variations in appearance, color, packaging or specifications may occur due to manufacturer updates or display settings.

3. Orders and Purchases

3.1 Order Acceptance

All orders are subject to acceptance and product availability. We reserve the right to refuse, limit or cancel any order due to pricing errors, payment issues, stock limitations, suspected fraud or other business reasons. We reserve the right to refuse or cancel any order at our sole discretion, including orders suspected of fraud, unauthorized activity, pricing errors, or product unavailability.

3.2 Pricing

All prices displayed on the website are in United Arab Emirates Dirhams (AED) unless otherwise stated. Prices may be updated without prior notice. Confirmed orders will not be affected by subsequent price changes.

3.3 Payment

Payments must be made using approved payment methods available during checkout. By providing payment information, you confirm that you are authorized to use the selected payment method and agree to pay all applicable charges.

Payments on https://homegymdxb.com are accepted through Visa and MasterCard credit/debit cards in AED (United Arab Emirates Dirham). The price and currency displayed at checkout will be the same as those shown on the transaction receipt. The amount charged to the cardholder will appear in the cardholder's billing currency, subject to the issuing bank's exchange rate and applicable fees.

Cardholders are responsible for retaining copies of transaction records, receipts, and the website's Terms & Conditions.

3.4 Age Restriction

Customers under the age of 18 years are not permitted to register, make purchases, or use this website.

4. Shipping and Delivery

4.1 Shipping Services

We deliver products throughout the United Arab Emirates and may offer international shipping on selected products. Shipping availability may vary depending on destination and product type.

4.2 Delivery Times

Estimated delivery times are provided for convenience only and are not guaranteed. Delivery may be affected by stock availability, courier schedules, weather conditions, customs procedures or circumstances beyond our control.

4.3 Customer Responsibilities

Customers are responsible for providing accurate delivery information and ensuring adequate access for delivery and installation of large fitness equipment where applicable.

Additional delivery charges may apply if delivery cannot be completed due to incorrect information, restricted access or customer unavailability.

4.4 Product Availability

Orders are subject to product availability. In the event an item is unavailable after an order is placed, customers will be informed and offered a replacement, store credit, or full refund.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for complete information regarding returns, exchanges and refunds.

To qualify for a return, products must generally:

• Be unused and in original condition.
• Include original packaging and accessories.
• Be accompanied by proof of purchase.
• Meet the requirements outlined in our Refund and Returns Policy.

Refunds, where applicable, will be processed to the original mode of payment in accordance with our Refund Policy.

6. Warranty

Certain products may include manufacturer warranties. Warranty coverage, duration and conditions vary by product and manufacturer.

Warranty coverage does not apply to damage caused by misuse, negligence, improper installation, unauthorized repairs, accidents or normal wear and tear.

7. User Conduct and Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the website:

• For any unlawful purpose.
• To violate any local, national or international laws or regulations.
• To infringe upon our intellectual property rights or those of others.
• To submit false or misleading information.
• To upload viruses, malware or malicious code.
• To collect or track personal information of others.
• To spam, phish, scrape or otherwise misuse the website.
• To interfere with website security or functionality.
• To engage in fraudulent or deceptive activities.

We reserve the right to terminate your access to the website or services for violations of these Terms.

7.1 User Account Responsibility

Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.

7.2 Sanctions Compliance

We do not trade with or provide services to individuals, entities, or countries subject to OFAC sanctions or other applicable international sanctions.

8. Intellectual Property

All content available on HomeGymDXB, including text, graphics, images, logos, icons, videos, product descriptions, software and website design, is the property of Al Naqsh General Trading LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Al Naqsh General Trading LLC shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from the use of our website, products or services.

Our maximum liability shall not exceed the total amount paid by the customer for the applicable order.

10. Privacy and Security

Your submission of personal information through the website is governed by our Privacy Policy.

Customer information is handled in accordance with our Privacy Policy and is protected using appropriate security measures.

11. Governing Law and Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide products or services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Al Naqsh General Trading LLC owns and operates https://homegymdxb.com. The United Arab Emirates is our country of domicile, and all transactions are governed by the applicable laws of the UAE.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

12. Changes to Terms and Conditions

We reserve the right to modify, update or replace any part of these Terms and Conditions at our sole discretion. Changes become effective immediately upon publication on the website.

Your continued use of the website following the posting of any updates constitutes acceptance of those changes.

14. Contact Us

Al Naqsh General Trading LLC
Office 1503, Damas Tower,
Riggat Al Buteen,
Dubai, United Arab Emirates

Phone: +971 581292636
Email: hello@homegymdxb.com
Website: homegymdxb.com

© 2026 Al Naqsh General Trading LLC. All Rights Reserved.